Terms & Conditions

By using drokke.com & its services, it directly indicates that visitor had unconditionally accepted our terms & conditions which is listed below. We reserve the right to add, delete, alter or modify these terms and conditions at any period of time.

 

The visitor may carefully read all the information on products and services as provided in relevant sections.

 

drokke.com will not be responsible for any damage suffered by users from use of the services on drokke.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of our courier partners.

 

All products are checked, screened and assured by the quality check team to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.

 

The prices and availability of products are subject to change without prior notice at the sole discretion of drokke.com depending on current market trends.

 

Request for cancellations of orders once placed on drokke.com shall not be entertained. Still if you want to cancel the order, then you need to tell us the exact reason regarding your cancellation before 24 hours of order placement.

 

We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.

 

If a non-delivery or late delivery occurs due to a mistake by the user (I.E. Wrong or incomplete name or address or recipient not available) any extra cost spent by drokee.com for re-delivery shall be claimed from the customer who place the order.

 

The user agrees to give accurate, authentic and true information. drokke.com reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, drokke.com has the full rights in its sole discretion to reject the registration and the user from using the services of drokke.com

 

drokke.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/hers own card on the site.

 

The visitor certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

 

drokke.com shall not entertain any complaints after 15 days, once the order is delivered.

 

If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: @gmail.Com and should wait for a written clarification before using the service.

 

If a non-delivery or late delivery occurs in any case then drokke.com is not liable to pay / refund any amount more than order value of customer.

 

ALTERNATE TERMS & CONDITIONS

By using drokke.com & its services, it directly indicates that visitor had unconditionally accepted our terms & conditions which is listed below. We reserve the right to add, delete, alter or modify these terms and conditions at any period of time.

 The visitor may carefully read all the information on products and services as provided in relevant sections.

drokke.com will not be responsible for any damage suffered by users from use of the services on drokke.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of our courier partners. Once Drokke customer care executive will accept return in our warehouse, then we will process your refund via cheque/bank transfer after deducting a nominal charge for order processing.

 All products are checked, screened and assured by the quality check team to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.

 The prices and availability of products are subject to change without prior notice at the sole discretion of drokke.com depending on current market trends.

IMPORTANT POINTS TO REMEMBER:

  • At the time of returning the product,  every customer needs to inform to Drokke customer care team after receiving the parcel within 24 hours via e-mail..
  • Customer needs to self-courier the product to the warehouse address after receiving return instructions by Drokke customer care team via e-mail.
  • In case of the product damage/defect, Drokke customer care team will first of all analyze & validate the product & then process the refunds.

 Request for cancellations of orders once placed on drokke.com shall not be entertained. Still if you want to cancel the order, then you need to tell us the exact reason regarding your cancellation before 24 hours of order placement.

 We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.

 If a non-delivery or late delivery occurs due to a mistake by the user (I.E. Wrong or incomplete name or address or recipient not available) any extra cost spent by drokke.com for re-delivery shall be claimed from the customer who place the order.

 The user agrees to give accurate, authentic and true information. drokke.com reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, drokke.com has the full rights in its sole discretion to reject the registration and the user from using the services of drokke.com

 drokke.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/hers own card on the site.

 The visitor certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

 Drokke.Com shall not entertain any complaints after 15 days, once the order is delivered.

 If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: @gmail.com and should wait for a written clarification before using the service.

 If a non-delivery or late delivery occurs in any case then drokke.com is not liable to pay / refund any amount more than order value of customer.